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Reservations + Cancelations

  • To ensure a high-quality and safe experience at The Woods, the total number of participants per class is limited.

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  • Kindly pre-register for class online. Reservations and cancelations are managed using the Momence app or The Woods Yoga website. Reservation and cancelation requests made via email, social media or telephone/voicemail will not be accepted. ​​​

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  • Lobby doors open 15 minutes before class. Doors are locked during class.

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  • Classes must have a minimum of THREE people registered at least THREE hours before the start of class. If fewer than THREE people are registered, we reserve the right to cancel class. For early morning classes (6am, 7:30am), we require THREE people registered by 6pm the night prior.

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  • Late arrivals may not be permitted.

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  • Clients who reserve their spot online must check into class at the front desk by the start of class or they will forfeit their spot in class and be subject to the late cancelation/no-show fee. ​

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  • If class is sold out/waitlisted:

    • We enact a 4 hour cancellation policy and late cancellations/no-shows are subject to a cancellation fee.

    • Member fee is $10 and clients using class packs forfeit the class credit.

    • As long as class is not sold out, you will not be penalized.

    • Once a waitlist goes into effect, clients will be notified via email if they have been taken off the waitlist and added to the class roster. 

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  • The Woods Yoga reserves the right to cancel a workshop, training, or class at any time. If The Woods Yoga cancels a program, for which you have pre-paid, you will receive a full refund. No refunds or credits are issued for classes, workshops, or trainings postponed due to weather – every effort will be made to reschedule such classes.

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  • Payment for workshops, trainings, classes, class packs, gift cards, and monthly memberships are non-refundable. 

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  • In the event of a class cancelation, The Woods Yoga website will be updated as soon as possible. During inclement weather, please check the website for any last-minute changes.

Inside The Yoga Room

We reserve the right to remove these items from the yoga room:​

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  • Shoes: You will be practicing yoga in bare feet and removing shoes will help keep all the stuff we collect on the bottom of our shoes out of the yoga room. Leave your shoes in the lobby or cubbies. But don't forget them when you leave!

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  • Phones: The time on your mat is sacred, calls and texts can wait. Silence your phone and leave it in a cubby, or better yet, in your car. The exception here is if you're an on-call caregiver, please let the teacher know this is the case and leave your phone on vibrate and tucked under a towel or something so it doesn't create a distraction for others. When leaving class, please do so quietly. 

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  • ​Bags: Take only what you need into the practice room. While your purse or yoga mat bag might not bother you, it could create a distraction for others in the room. Additionally, sometimes class fills up, and bags just take up space.

Memberships

  • Memberships cannot be shared between clients and are non-refundable.

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  • Memberships may be canceled after the term of the initial agreement has been met. Early terminations are subject to an early termination fee of $200. 

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  • Memberships may be frozen for 30 days one time per calendar year at no charge. 

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  • If membership is canceled, there is no guarantee the same monthly rate will be available.

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  • Submit your membership change request here. A confirmation email will be sent when request is processed.

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  • For more information, refer to your membership membership agreement.

Ten Class Packs

  • Class Pack credits expire THREE MONTHS from date of purchase.

 

  • Unused classes expire and do not rollover. Class packs are not eligible for extension.

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  • Class packs are non-refundable.

Promotional Packages

  • All promotional packages have expiration dates, are non-refundable and cannot be shared, transferred, or frozen.

Purchases

  • All sales are final. No refunds. 

 

  • Payment for retail merchandise, workshops, special events, trainings, classes and class packs, promotional packages, gift cards, and monthly memberships are non-refundable.​​

Children

  • Unattended children are not allowed in the studio lobby or yoga room.

 

  • Children ages 13-15 may attend class along with a parent or guardian. Contact us for pricing.

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  • Under 18 must have a waiver signed by a parent or guardian.

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  • If you'd like to request special permission, it will be considered on a case by case basis. Please contact us beforehand. 

Lost + Found

  • The Woods Yoga is not responsible for lost or stolen items.

 

  • If we find something you left behind, we will place it in the closet by the mirror in the cubbie area and you can retrieve it during our business hours.

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  • All unclaimed lost and found items will be disposed of, or repurposed on a monthly basis.

Studio Etiquette

Whether you're new to yoga, or just new to The Woods Yoga studio, we've compiled a list of helpful tips to make your experience more enjoyable!

  • Kindly pre-register for class via the momence app or The Woods Yoga website. ​​

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  • If you are not feeling well, please do not come to class. 

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  • If you're new to The Woods Yoga, arrive for class 15 minutes early. This will give you plenty of time to sign into the studio, get our five-cent tour and set yourself up in the yoga room. ​Let your teacher know if you're new to yoga, new to the studio, or both. 

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  • If you're brand new to yoga, set yourself up in the middle of the room. Avoid the back row. Should you become confused, the middle of the room will allow you to look around at any angle during class. We promise, nobody will think you look silly, none of us knew what we were doing when we started either. 

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  • Bring what you need to practice: yoga mat, small hand towel (or yoga mat sized towel), water, and any props you may need (bolster, blanket, etc.). We offer shared yoga mats, blocks, straps, and a very limited number of bolsters. When using shared mats and blocks, please spray and wipe with the provided cleaning supplies before returning to the prop closet.

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  • Bring only what you need to practice into the yoga room. Leave extra clothing, bags, shoes, phones, keys, etc. in the lobby. If you do not feel safe leaving them in the lobby, we suggest leaving them at home or locked in your car. ​​

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  • Premium yoga mats and towels are available for purchase. If you forget your mat, we have a limited number of loaner mats.​ Practicing on a good yoga mat is like wearing sneakers instead of flip-flops to run a marathon. We can offer recommendations on what mat is best for you. ​

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  • Bottled water is available for purchase. We offer complimentary water fill-ups through a reverse osmosis water station. Please bring your own (non-glass) water bottle or purchase one of our stainless-steel bottles.

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  • If you brought it in with you, take it out with you. 

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  • Expect to sweat! Even in non-heated classes, you may work up quite a sweat.​​

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  • Wear comfortable clothing that allows you to move freely. For heated classes, you may find that cotton becomes heavy with sweat, and sticks to your body, in which case you might prefer wearing clothing made from moisture wicking fabrics. You may also want to consider bringing a change of clothes for after class, especially if you are taking a heated class. 

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  • We absolutely love that our community connects with each other before and after classes.  With that said, the studio space is a sacred one and one where some yogis come to find peace and quiet.  Please keep conversation in the yoga room short & quiet (a whisper). If you arrive while class is in session, please whisper in the lobby. Please also be mindful of your noise level while packing and unpacking your belongings. 

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  • We discourage the wearing of smart watches in class. If you must, please make sure it is silenced, and refrain from checking it while in class. Doing so creates a distraction for others. ​​

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  • Avoid wearing any colognes, perfumes or lotions to class. With the added heat and humidity, strong smells are magnified and will affect everyone in the class.

 

  • Smokers, please consider the sensitivities of non-smokers. 

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  • We burn sage and palo santo between classes. If you have sensitivities to these, please let us know beforehand.

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  • Be sure you are properly hydrated before, during, and after class. Some students like to practice on an empty stomach while others prefer a light meal or snack within two hours of class. Listen to your body and do what feels right for you.​​

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  • When setting up your mat, look for the owl stickers on the floor. Center the top line of your mat with one of these stickers. This creates enough space for everyone to practice and allows late comers to easily lay down their mats without disturbing the class.

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  • For the safety and health of those around you, please wipe up any sweat and water on the floor around your mat before leaving the yoga room. 

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  • DO NOT LEAVE DURING SAVASANA. We highly discourage leaving class early.  If you must, please let the instructor know before class starts, and leave quietly BEFORE savasana begins. Try to minimize the noise you make as you leave so as not to disturb other students still enjoying class. The same considerations apply while you are in the lobby area. 

Have questions? Let's chat! (401) 227-8860

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