To ensure a high-quality and safe experience at The Woods, the total number of students per class is limited.
We encourage all students to pre-register for classes online. Reservations and cancellations may be managed using The Woods Yoga app, the MINDBODY app, or The Woods Yoga website. Reservation and cancellation requests made via email or telephone/voicemail will not be accepted.
Once a waitlist goes into effect, clients will be notified via text or email if they have been taken off the waitlist and added to the class roster. To ensure delivery of these notifications, please set your MINDBODY account settings to reflect that you are signed up to receive EMAIL and TEXT reminders and schedule changes. A client removed from the waitlist and added to the class roster is subject to the cancellation policy.
Clients who reserve their spot online must check into class at the front desk by the start of class or they will forfeit their spot in class and be subject to the late cancellation/no-show fee.
Cancellations less than TWELVE HOURS prior to class and no-shows will result in a cancellation charge. Note that we will use our discretion when charging late cancellation or no-show fees. The emphasis is on classes which run a waitlist. If we have to turn away a customer due to a late cancellation or no-show, we will apply the fee. Fees for classes that do not waitlist are subject to management discretion. Abuse of the policy will result in a fee. Customers with unpaid fees will not be permitted to attend class until account is reconciled.
Other members, and those using a class pass (ex: 1, 5, 10, 20) will not incur a fee; however, client will lose the associated class from their package.
The Woods Yoga reserves the right to cancel a workshop, training, or class at any time. If The Woods Yoga cancels a program, for which you have pre-paid, you will receive a full refund. No refunds or credit are issued for classes, workshops, or trainings postponed due to weather – every effort will be made to reschedule such classes. Payment for workshops, trainings, classes, class cards, gift cards, and monthly memberships are non-refundable.
In the event of a class cancellation, The Woods Yoga website will be updated as soon as possible. During inclement weather, please check the website for any last minute changes.