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Membership Change Request

WE UNDERSTAND THAT CIRCUMSTANCES CHANGE, AND YOUR MEMBERSHIP NEEDS MAY CHANGE TOO. Whether you're requesting a cancellation, freeze, or another membership change, we're here to help. All requests are reviewed and processed in accordance with your Membership Agreement. Click here to review the terms of your agreement.

Select Membership Affected
Yoga
Sauna
Both
Type of Request
Cancel
Freeze
Change
Freeze Duration
30 days
60 days
90 days
Not Applicable
Other
When would you like the freeze to start?
As soon as possible
Not applicable
A future date
Which membership would you like to change to?
Unlimited Annual
Mini Annual
Unlimited Seasonal
Mini Seasonal
Not Applicable
Other
What is the primary reason for your request? (select one)
Membership cost / Financial considerations
Not attending often enough
Class schedule doesn't work for me
Class offerings or teaching styles
Relocating / Distance
Vacation
Health or personal circumstances
Trying another studio or fitness option
Taking a temporary break
Upgrade membership
Downgrade membership
Other
Were there any other factors that influenced your decision? (select all that apply)
Membership price
Class schedule
Class variety or availability
Teaching style or quality of instruction
Facility or amenities
Customer service or communication
Membership terms or policies
Another studio offers a better fit
None of the above
Other
Would you be interested in exploring options to continue your membership?
Yes, I'd like to discuss my options.
Maybe, depending on what's available.
No, I've decided to cancel.

You may upload up to two (2) files. Documentation is required for early termination requests that may qualify for a waiver of the early termination fee. Documentation must be current, official, and verifiable, and should include letterhead and/or an authorized signature when applicable. Please refer to your Membership Agreement for eligibility requirements.

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